Help with the Carousel Control browser extension: answers to common questions and how to reach us.
Go through these steps:
instagram.com in Chrome on your
computer. The extension runs on no other site, and not in the
Instagram app.The keys act on the carousel post that is visible on screen. Open Settings from the popup and change Viewport Detection Sensitivity, which sets how much of a post must be visible before the keys act on it.
Carousel Control presses Instagram’s own next and previous buttons and finds them partly by their English labels. When Instagram changes its page, or is set to another language, the keys may stop working. Please email us the language you use and the page address so we can look into it.
Those keys together with the arrow keys can also be shortcuts of Chrome or your operating system, for example to go back a page or switch desktops. Pick Shift + Arrow Keys or set your own keys under Custom Keys in the settings.
When a video is on screen, Space plays or pauses it and M mutes or unmutes it. These two keys cannot be changed. To get the normal behaviour back for a while, switch the extension off in the popup.
Click the toolbar icon and then Settings. Under Keyboard Shortcuts, choose Custom Keys. Click the field next to Previous Image: or Next Image: and press the key or key combination you want. The × button clears a key. Changes are saved right away. M and Space are already used for videos, so pick other keys.
Use the switch in the toolbar popup, or right-click the toolbar icon and choose Toggle Carousel Control. While it is off, the icon shows an OFF badge and Instagram works as without the extension.
Nothing. It runs only on instagram.com, makes no network
requests and has no analytics or install ping. Your settings and
a simple count of how often you used the keys stay in Chrome’s
own storage, and Chrome syncs them between your devices if Chrome
sync is on. The
privacy policy has the
details.
Right-click the Carousel Control icon in Chrome’s toolbar (or in
the puzzle piece menu) and choose Remove from Chrome. You can
also remove it at chrome://extensions. Removing it deletes your
settings and the usage count.
Email us and tell us what happened, on which page, and your Chrome and extension version. A real person reads every message.
[email protected]